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Friday, August 5, 2011
Life At AOL ? The Expenses War
I've said this before, but working at AOL is my first experience working at a "big" company. I've watched, mostly with amusement, as a Dilbert cartoon has come to life around me. Some of the policies and bureaucracy are useful (I'll think of some examples, just give me a second). Some are hilarious (forced drinking events). Some are really annoying. For example, every couple of weeks I get an email titled "AOL Standards of Business Conduct Training" with the demand "As a new employee, you are required to complete one hour of web-based training on the Standards of Business Conduct (SBCs)." The only problem is that I need to have access to the AOL network to complete the training, and they've never given me access so that there's an information barrier between me and the company. But there's one weird policy that really stands out. AOL is absolutely crazed about questioning employee expenses. Our CEO Heather Harde deals with the brunt of the pain involved in getting expenses approved. But I've dealt with my fair share, too.
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