Monday, December 19, 2011

ASUS Transformer Prime pre-order shipments delayed at Best Buy, Amazon

ASUS' Eee Pad Transformer Prime has already suffered a few setbacks on its march to the US market and unfortunately, it looks as if another obstacle may be on the horizon. According to a handful of tips we've received this morning, Best Buy has been sending out emails to users who pre-ordered the new tablet for delivery this week, informing them that shipments have been "back-ordered," and delayed by one to two weeks. This means, of course, that some buyers may not receive the device until after Christmas. In its email, Best Buy gave its customers the option of canceling their orders outright, replacing it with a similar device, or searching the product at a brick and mortar location (a customer service rep told us that the Transformer Prime is not in stock). Some who ordered the slate on Amazon, meanwhile, have received emails informing them that their orders were "inadvertently canceled," and offering them the chance to pre-order it again today, along with a $10 gift card to make up for the inconvenience. We'll be following this story closely, so check this space for any further updates. Here's ASUS's official statement:

"ASUS started filling the inventory pipelines this past week for our new Eee Pad Transformer Prime and will continue to do so on an expedited basis for the foreseeable future. We will reach normal inventory levels in January for the North American market based on current orders and forecasts. Based on forecasted supply schedules to our valued partners we expect pre-order allocation fulfillment to occur shortly and online or in-store availability in the very near future. We will continue to work closely with our partners to fill customer orders as quickly as possible."


[Thanks to everyone who sent this in]

ASUS Transformer Prime pre-order shipments delayed at Best Buy, Amazon originally appeared on Engadget on Mon, 19 Dec 2011 02:06:00 EDT. Please see our terms for use of feeds.

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Source: http://www.engadget.com/2011/12/19/asus-transformer-prime-pre-order-shipments-delayed-at-best-buy/

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